PLEASE CLICK HERE ON A GUIDE TO HOW TO TRACK YOUR ORDER.

We provide FREE shipping on most orders in the US, UK, and Ireland, usually ranging anywhere from 5-12 business days average delivery time. Please take note that when your order has been placed, it will take an additional 2-4 business days for the order to process before being successfully shipped out.

We are a small team of entrepreneurs with our headquarters located in Canada, but we work with a variety of international wholesalers and therefore certain products may vary in shipping costs and time depending on the location and weight of the package that was ordered.

Note that for items on final sale are non-refundable, as items on final sale are on extremely high demand. This means that we have to send our invoices to our manufacturers every night to meet demand. However, we do offer an extended warranty service along with an hour grace period for you to make any necessary changes to your order.

We advise you to be 100% of your order before purchasing from us. Once the product has already been shipped out on our end, it is difficult for us to speed up, expedite, or modify the shipping expectations so that it will arrive on a certain date.

We have a Premium US Shipping option for select products, that delivers your product within 3-5 business days, excluding processing time. Please note that our Premium Insured Shipping and our Premium Insured US Shipping are two different shipping methods. Our shipping times are indicated at the footer of each product description and each individual product will display whether US Shipping is an option.

Please enter your tracking number given to you below. The link has been instructed for the type of tracking number you have received. If you haven't received a tracking number after 4 days of the order being shipped out, please contact us at contact@shoppybay.com

On average, you will receive a tracking number within 2-4 business days after placing your order and if you have not received it within this time-frame, please wait at least 2 business days before reaching out to us.

We also offer 100% money-back guarantee on all products on the store, excluding items on sale. Our store prioritizes customer satisfaction, so we offer an extended warranty for your orders, which you can find here. We are trying to take every step to assure our customers that ordering any product from us is 100% safe.

We currently do not ship orders outside of the USA and Europe.

IMPORTANT NOTICE: If you aren't able to track your order that means either the order status is "delivered" or it is still in transit. Do not be panicked, your item will be arriving to your mentioned address soon. Sometimes due to high demand, tracking numbers also might fail to work correctly, but we assure you that your item is on the way.

Be aware that shipping to other countries outside of the United States may take up to 2-4 weeks to deliver.

For any inquiries regarding our shipping, please do not hesitate to Contact Us.